MOHELA and PSLF: what to do

Short answer: If MOHELA is your federal loan servicer, you submit PSLF employment certification through the official PSLF Help Tool on studentaid.gov, not a third-party site. Your qualifying payment count appears on studentaid.gov and in your MOHELA account. Contact details and account access are on MOHELA's official site at mohela.studentaid.gov; we do not list phone numbers here — use the ones shown on that site or your billing statement.

Last verified November 5, 2026 · PSLFCheck Editorial

Steps

1. Confirm MOHELA is your servicer on your studentaid.gov dashboard.
2. Check your employer in the PSLF employer search, then in the PSLF Help Tool.
3. Submit the PSLF form (employment certification) through the Help Tool at least yearly and when you change jobs.
4. Stay on a qualifying plan (RAP, IBR, or 10-year Standard). Apply for RAP at studentaid.gov — see how to apply for RAP.
5. Review your qualifying payment count after each certification and keep copies.

Avoid scams

MOHELA and the Department of Education never charge to submit PSLF or IDR forms. Never share your FSA ID.

Other servicers: Nelnet · Aidvantage · Edfinancial · All servicers

Check my forgiveness options →RAP calculatorPSLF employer search

Sources

1. Who's my student loan servicer? — studentaid.gov — accessed November 5, 2026
2. Public Service Loan Forgiveness — studentaid.gov — accessed November 5, 2026
3. PSLF Help Tool & form — studentaid.gov — accessed November 5, 2026
4. MOHELA official site — accessed November 5, 2026

Related: What is PSLF · PSLF requirements · PSLF form · Teacher forgiveness · Forgiveness in 2026 · Apply for RAP · Get out of default · Wage garnishment